REFUND AND EXCHANGE

– The consumer has no right to refuse a product of proper quality having individually defined properties if the specified product can be used exclusively by the person acquiring it.;

– If, upon receipt of the order, a manufacturing defect is identified that has significant aesthetic consequences, or as a result of which the product loses its physical characteristics, the Buyer has the right to make a refund or exchange.

Please remember that the product can only be returned if it has not been used and its presentation has been preserved (original labels, labels, packaging).

– If the size does not suit you, we provide the service of adjusting the product to your figure.

If adjustments are made due to a mistake by the Seller, the Seller will bear all costs for shipping the order.

If adjustments are made for reasons beyond the Seller's control, the cost of shipping the order is borne by the Buyer.

– The consumer has the right to refuse the product at any time before its transfer, and after the transfer of the product - within 7 days;

– We will refund the full value of the product (or the difference in value in case of an exchange).

– To make a refund or exchange, it is necessary that the returned goods are neatly packaged, have no signs of wear, foreign odors, and the branded and protective tags are preserved.

To make a refund, send us an email li.femme.ru@gmail.com with an indication of the date of purchase of the product, as well as an explanation of the reason for the return / exchange.

If you need to replace the product, specify the color and size that you would like to exchange for.